COM Service Desk

For more accessible versions of these documents, please contact the College of Marin’s Student Accessibility Services (SAS) at:
Tel: (415) 485-9406
Fax: (415) 457-4791
Email: sas@marin.edu

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Help Desk

Online Learning Support (12 articles)

CCCApply
Wednesday, February 10, 2021
Accessing MYCOM email
Thursday, January 14, 2021 mycom portal outlook office 365 email mycom webmail
Coronavirus IT Updates
Friday, March 20, 2020 zoom citrix servicedesk

Application Support (16 articles)

How to Change your account picture in Office 365
Tuesday, July 18, 2023
Installing Citrix for Windows 10
Updated: Wednesday, February 24, 2021 windows 10 citrix virtual desktop
Installing Citrix on a Mac
Updated: Wednesday, February 24, 2021 citrix virtual desktop working from home

Audio/Visual Device Support (20 articles)

Webcam on HP all-in-one
Wednesday, February 23, 2022 zoom zoom setup webcam camera
PowerPoint Viewing Options
Updated: Tuesday, March 31, 2020 powerpoint; viewing viewing options
How to Remove Computer from Tablet Mode
Updated: Friday, April 14, 2023 tablet tablet mode

Telephone\Voicemail support (8 articles)

Voicemail Management through Microsoft Outlook
Updated: Tuesday, March 31, 2020 outlook phone voicemail ip phone
Unified Messaging Change Form (Voicemail options)
Updated: Tuesday, March 31, 2020 phone voicemail ip phone messages
Mitel Phone 5312 & 5324 Models Quick Reference Guides
Updated: Tuesday, March 31, 2020 phone voicemail ip phone guide 5312 5324

Wireless Support (1 articles)

College of Marin Wifi
Updated: Monday, February 26, 2024 wireless wireless setup

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