Remote Desktop Resources - MAC Instructions

Set-up FortiClient SSL-VPN Connection

Install FortiClient

Download the FortiClient VPN for MacOS installer:


  • Double click the downloaded file to install the Forticlient. It may take a few seconds but the Forticlient download will then start.



  • The installation program will start - follow the instructions complete installation:

  • Once installation completes you will be asked to update permissions to allow the FortiTray app to be registered.


  • Open System Settings and allow Fortitray


2. Add the Primary VPN Profile (COM-VPN1)

    • Click the FortiClient icon from the Launch Pad
       

  • Click Configure VPN

For the New VPN Connection, Enter:

      1. Connection Name: COM-VPN1
      2. Remote Gateway: vpn1.marin.edu
      3. Check - ☑ Enable Single Sign On (SSO) for VPN Tunnel
      4. Check - ☑ Use external browser as user-agent for SAML user authentication


      • Click Save.


3. Add the Alternate VPN Profile (COM-VPN2) by clicking the three lines next to the VPN Name and selecting "Add Connection"


  • Enter exactly the same settings, except:

      1. Connection Name: COM-VPN2
      2. Remote Gateway: vpn2.marin.edu
      3. Repeat the same port and SSO settings as for COM-VPN1.
      4. Click Save.


4. Connecting

      • On the main Remote Access screen you’ll now see both COM-VPN1 and COM-VPN2.
      • Select COM-VPN1 and click Connect.
      • If COM-VPN1 fails, switch to COM-VPN2 and click Connect.
      • Authenticate via the browser SSO pop-up using your myCOM credentials


After Successful authentication you will see a connecting message in the browser window:


You can check the connection status in the Forticlient app by selecting the Forticlient Shield on your Mac Menu bar:

When connected your status will show similar to this:

Connecting to RDP Session

Go to the App Store and download the Windows App

Download RDP link from COM IT here:  RDP_DESKTOP 1

Open a Finder window and locate the RDP_DESKTOP 1 file.

Open the Windows App

Drag the RDP_DESKTOP 1 file from Finder into the Windows App


Hover over the REMOTE_DESKTOP 1 PC in the Windows app. Click the 3 dots and select "Edit"

Click on Credentials and Choose Add Credentials.  Enter your COM Credentials but put MARIN\ in front of your username.

Click Add and then Save.

Double click the REMOTE_DESKTOP 1 in the Windows App and you will be get signed into your desktop.  

If you receive any certificate warnings, just click "Continue"

When done, right click on the Windows icon in your RDP session, right click on your name and select "Sign Out"

 

Creation date: 7/16/2025 4:47 PM (cthorpiv)      Updated: 7/28/2025 3:17 PM (cthorpiv)
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