COM Service Desk

For more accessible versions of these documents, please contact the College of Marin’s Student Accessibility Services (SAS) at:
Tel: (415) 485-9406
Fax: (415) 457-4791
Email: [email protected]

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Help Desk

Online Learning Support (11 articles)

CCCApply
Updated: Tuesday, January 28, 2025
Accessing MYCOM email
Thursday, January 14, 2021 mycom portal outlook office 365 email mycom webmail
Security Awareness Training
Monday, January 14, 2019 security awareness cyber security online training training

Application Support (14 articles)

How to Change your account picture in Office 365
Tuesday, July 18, 2023
Accessing your Zoom account after Migration
Wednesday, January 20, 2021 zoom migration
Forwarding emails
Updated: Wednesday, September 29, 2021 mycom portal forwarding unforwarding

Audio/Visual Device Support (20 articles)

Using the Webcam on HP all-in-one
Updated: Thursday, February 6, 2025 zoom zoom setup webcam camera
PowerPoint Viewing Options
Updated: Tuesday, March 31, 2020 powerpoint; viewing viewing options
How to Remove Computer from Tablet Mode
Updated: Friday, April 14, 2023 tablet tablet mode

Computer Support (4 articles)

Configuring Zoom for RDP
Monday, July 28, 2025
Remote Desktop Resources - MAC Instructions
Updated: Monday, July 28, 2025
Connecting to Remote Desktop Resources
Updated: Tuesday, August 26, 2025

Telephone\Voicemail support (8 articles)

Voicemail Management through Microsoft Outlook
Updated: Tuesday, February 11, 2025 outlook phone voicemail ip phone
Unified Messaging Change Form (Voicemail options)
Updated: Tuesday, March 31, 2020 phone voicemail ip phone messages
Mitel Phone 5312 & 5324 Models Quick Reference Guides
Updated: Tuesday, February 11, 2025 phone voicemail ip phone guide 5312 5324

Wireless Support (1 articles)

College of Marin Wifi
Updated: Monday, February 26, 2024 wireless wireless setup

User Account Support (2 articles)

CIS Classes - RDP Setup on a MAC
Tuesday, September 23, 2025
CIS Classes - RDP Setup on a Windows PC
Updated: Tuesday, September 23, 2025

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